Crédito de la foto :

    M. MEAUXSOONE
    Pierre PRESTAT
    Marine ARBORIO

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After having satisfied the customer service and in the absence of a satisfactory response to your complaint, within a maximum period of 60 days from the written notification, you may, if you wish, apply by mail to the Mediator of Tourism and Travel, whose coordinates are listed below:
Mailing address: MTV -MEDIATION TOURISME VOYAGE, Service dépôt des saisines, CS 30958, 75383 PARIS CEDEX 08
Internet address: https://www.mtv.travel/demande-saisine/  
The Grand Hôtel de l'Opéra is a member of the Médiation Tourisme Voyage as a member of the professional syndicate ‘UMIH’ which can be found on the website https:// https://www.mtv.travel/ under the heading ‘members’